Active Issues |
|---|
| ID |
Title |
Opened |
Updated |
Description |
Priority |
Status |
Status Detail |
Action |
| 2 |
Ceiling in 4th Bedroom |
2026-01-08 |
2026-01-17 |
Ceiling has a crease visible at the transition from cathedral to flat |
2 |
Resolution Pending |
Advised Jeff - Jan 08
To be remediated during paint/drywall |
Edit |
| 26 |
Portajohn |
2025-12-16 |
2026-01-12 |
Picked up by East TN Portables on 16Dec, advised Hal via text. Advised Jeff on his initial visit to the site. |
3 |
Resolution Pending |
Still none on site, and we've had trim crew as well as tile crew here with no provisions other than to "use the woods" |
Edit |
| 3 |
Stove vent electrical |
2026-01-08 |
2026-01-17 |
Electric outlet for stove vent is not connected to a breaker |
3 |
Resolution Pending |
Advised Jeff - Jan 08 |
Edit |
| 4 |
Second Bath Outlet |
2026-01-08 |
2026-01-17 |
Outlet over right basin will be blocking/blocked by mirror, needs to be moved to right |
3 |
Resolution Pending |
Advised Jeff - Jan 08 |
Edit |
| 7 |
Rock Order |
2026-01-17 |
2026-01-17 |
Custom order from Centurian: Sillohuette Catalina |
3 |
Delivery Pending
|
Advised Shelby and Hal of rock selection on November 13 -- Centurion Rock, Silhouette - Catalina which has a longer lead time
Order confirmed by Jeff |
Edit |
| 8 |
T&G Installation |
2026-01-17 |
2026-01-17 |
Installation of tongue and groove ceiling |
3 |
Installation Underway |
Wood prepared by customer and staged in shop
Advised Jan 18 by installer that drywall should not have been installed where T&G was going, and that electrician would need to drop existing boxes.
Installation scheduled - 30Jan
Half done as of 31Jan |
Edit |
| 11 |
Microwave circuit |
2026-01-17 |
2026-01-17 |
Microwave circuit was not installed to island location |
3 |
Resolution Pending |
Circuit rerouted to junction box behind leftmost cabinet, and whip installed thru floor chase. Electrician will need to splice and wire outlet |
Edit |
| 15 |
Water |
2026-01-17 |
2026-01-17 |
Water installation |
3 |
Installation Pending |
Advised Hal on Dec 28 that supply line is buried and ready for plumber to connect. Shut-off valve in vault located 30-40 feet off front porch (shop side) |
Edit |
| 17 |
Bath Tile |
2026-01-17 |
2026-01-31 |
Upgraded tile for master and second bathroom including tile floor in master shower |
3 |
Installation Underway |
Material staged on back porch (tile)
Material list for installation received Jan 08
Installation scheduled - 31Jan |
Edit |
| 18 |
Kitchen Backsplash |
2026-01-17 |
2026-01-17 |
Upgraded backsplash for kitchen |
3 |
Installation Underway |
Material staged on back porch
Installation scheduled - 31Jan |
Edit |
| 19 |
Electric Supply Riser |
2026-01-17 |
2026-01-17 |
Riser at the external house disconnect is Sch 40, but Sch 80 is required from ground to 5ft per local electrician.
|
3 |
Installation Pending |
This has not failed inspection yet, but could hold up final electrical inspection if the local inspector flags it as an issue. |
Edit |
| 20 |
Lighting over sink |
2026-01-17 |
2026-01-17 |
No hole or outlet for oversink light |
3 |
Installation Pending |
Per Hal, this will be done after sink installation |
Edit |
| 21 |
Lighting over island |
2026-01-17 |
2026-01-17 |
Holes for pendant lights are not cut |
3 |
Installation Pending |
Per Hal, this will be done after island is installed |
Edit |
| 22 |
Damage - Stove Vent |
2026-01-17 |
2026-01-17 |
Lower corner of stove vent has damaged wood due to handling |
3 |
Resolution Pending |
Reported to Jeff, to be addressed on punchlist |
Edit |
| 23 |
Damage - Kitchen Cabinet |
2026-01-17 |
2026-01-17 |
Lower corner on cabinet closest to refrigerator has damage |
3 |
Resolution Pending |
Reported to Jeff, will be addressed on punchlist |
Edit |
| 1 |
Stove vent opening |
2026-01-08 |
2026-01-21 |
Vent is about 12" off center and visible when vent hood cabinetry is in place |
4 |
Resolution Pending |
Advised Jeff - Jan 08
Jeff adjusted location and left open for drywall crew to address - 21Jan |
Edit |
| 24 |
Disposal Switch |
2026-01-21 |
2026-01-21 |
No provision for a garbage disposal switch near kitchen sink |
4 |
Resolution Pending |
Advised Hal, said he would pass along to electrician. Outlet already provided under sink, so this just needs the outlet to be wired into a switch. |
Edit |
| Closed Issues |
|---|
| 5 |
Chimney Leak into Attic |
Leak identified at base of chimney and roofline |
Resolved |
Identified to Hal in November
Observed wet insulation on Jan 05 (chimney installer)
Not observed by STM personnel on Jan 08
Not observed by Jeff on Jan 15 |
Edit |
| 6 |
Flooring |
Incorrect floor color was substituted without customer consent |
Closed |
Advised Hal on Dec 27 that material didn't match expectations or description from selection sheet
Advised by Hal on Dec 29 that product we selected was discontinued and substituted without notice/consent
Escalated to Derek by Hal, and agreed that material was to be consolidated from remaining stock at Hayden, Summertown, and Morristown.
Old floor removed 18Jan
New floor 800sf installed 18Jan
Remaining floor completed 23Jan |
Edit |
| 12 |
Countertops - Kitchen |
Wrong material delivered |
Closed |
Correct material installed on 05 Jan, incorrect sent for pantry, however specification sheet did not have any mention of the pantry or laundry. Accepted incorrect material to avoid further delay |
Edit |
| 16 |
Attic decking |
Attic deck by HVAC was not completed with two 4x8 sheets |
Resolved |
Advised by Shelby on Oct 13 that two sheets should have been provisioned for the mechanical space.
HVAC installers used a large scrap to position the HVAC equipment, but no decking is available for safe access to inspect or perform maintenance.
Closed Jan 14 as this isn't contractual. |
Edit |
| 27 |
Kitchen Counter |
Counter between stove and refrigerator was not glued down to cabinet, and was able to be lifted up with no effort |
Resolved |
Tile contractor discovered countertop was unsecured, and used some of their own material to secure it to the cabinetry |
Edit |